Privacy policy

At dirndlgrau, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website [www.dirndlgrau.com] or make a purchase from us.

By using our website or providing us with your personal information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information:

  • Personal Information: Information that you provide directly to us when you make a purchase, create an account, or contact us. This may include:
    • Name
    • Email address
    • Shipping address
    • Billing address
    • Payment information (processed securely by our payment providers)
    • Phone number
  • Non-Personal Information: Information automatically collected as you navigate our website, such as:
    • IP address
    • Browser type and version
    • Device information
    • Pages visited on our site
    • Time and date of visits
    • Referring URLs

2. How We Use Your Information

We use the information we collect to provide you with the best possible shopping experience, including:

  • Processing and fulfilling your orders
  • Communicating with you about your orders, shipping, and promotions
  • Improving our website, products, and customer service
  • Personalizing your shopping experience
  • Sending you marketing emails and promotional offers (you can opt-out at any time)

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information in the following circumstances:

  • Service Providers: We may share your data with third-party service providers, such as payment processors, shipping carriers, and email marketing services, to help us fulfill your orders and improve our services. These providers are only allowed to use your information as necessary to perform their services.
  • Legal Compliance: We may disclose your information when required by law, such as to comply with a subpoena, court order, or legal process, or if we believe such disclosure is necessary to protect our rights, property, or safety.

4. Security of Your Information

We take reasonable precautions to protect your personal data from loss, misuse, and unauthorized access. We use secure technologies (such as encryption) to protect sensitive information like payment details. However, no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee complete security.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device to help us remember your preferences and analyze website traffic. You can adjust your browser settings to block or delete cookies, but this may affect your ability to use certain features of our website.

For more information about how we use cookies, please review our Cookie Policy.

6. Your Data Protection Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct or update any inaccurate information.
  • Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain it.
  • Opt-Out: You can opt-out of receiving marketing emails from us by following the “unsubscribe” instructions in those emails.
  • Data Portability: You can request that we provide your personal data in a structured, commonly used format for easy transfer to another organization.

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by dirndlgrau. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

Thank you for trusting dirndlgrau with your personal information. We value your privacy and are dedicated to maintaining your trust and confidence.

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